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Performance Matters: The Importance of Praise - Hosted by John Cleese
Author
Produced
Key Features
24-minute DVD video
Special series pricing available of $1795 when you purchase "The Importance of Praise" and "The Need for Constructive Criticism" together.
This program is also available in a CD-ROM version; great for elearning.
To ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated.
Click here to view a longer online preview of this program:
The Importance of Praise online preview
The video
At the top of the list of why people think of leaving their jobs is the fact that they feel they aren't appreciated enough.
This new program makes the point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing the quality and quantity of the output of the people who work for them, providing it is correctly applied.
A department with a high staff turnover is in danger of losing another member: the individual displayed initiative and commitment in helping a customer, yet their manager could only criticize the unauthorized expense of a taxi fare.
The Employee's attitude changes with renewed enthusiasm when the manager shows interest and appreciation in a job well done. Among the rules learnt are that it's important to let people know why they are being praised, make sure that the effect isn't ruined by a sting-in-the-tail remark, and to pass on praise from customers or superiors.
Features and applications:
- Addresses the reasons why managers don't praise
- Shows the value of adding praise to the corporate culture
- Makes managers aware that it's important to seek opportunities to praise staff
- Provides six easily-remembered rules for praising staff correctly
- Proves that praising is not a natural gift but a learnable skill
This product is available for sale only within the United States of America.
Related Items
- Performance Matters: The Need for Constructive Criticism
Hosted by John Cleese (DVD or CD-ROM) - To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance....
