TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
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Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $295 or more to locations within the continental U.S.
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
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13 Creekwood Ln SW
Lakewood, Washington 98499
Nobody's Listening!
Produced
- Oct. 2005
Key Features
11 minute VHS or DVD video
Purchase includes a leader's guide.
The leadership guide is based on material developed by Dr. Stephen R. Covey.
This humorous program gives learners the opportunity to recognize poor listening skills. Manager Ray only listens to his employee, Leo, with the intent to respond and get out the door, rather than with the intent to really understand him.
As Ray is forced to repeat the same interaction with Leo over and over again until he gets it right, viewers see the consequences of poor listening: inefficiency of communication, frustration, and plenty of inaccuracies and errors.
But, in the end, viewers are also reminded that:
- To be an effective listener, one must pay attention. (This includes eliminating distractions, feeding back to the speaker what you've heard and asking clarifying questions.)
- Effective listening is a key factor in building interpersonal, problem solving and management skills.
Click here to view a sample of the Preview Guide for this program (requires Adobe Acrobat reader): Nobodys Listening PG.pdf.
produced by CRM Learning
