TRAINING PRODUCTS FOR THE WORKPLACE - 1.800.488.0319
Available Formats
Free Shipping
Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
TELEPHONE COURTESY PAYS OFF II
Produced
- 1997
Key Features
20 minute VHS or DVD video ; Closed Captioned
The DVD is multilingual and includes the English, Spanish and Portuguese versions on one DVD.
Do your employees know how to properly answer the phone? Poor phone etiquette can irritate your customers and drive them away. This video shows you how to use the telephone cordially, efficiently, and properly...so that the impression the customer gets of your organization is upbeat and positive.
Reviews proven techniques for efficient and courteous telephone customer service. It also covers contemporary phone challenges presented by voice mail and language barriers.
The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.
