Free ground shipping on all previews sent to the United States and Canada. Free ground shipping on purchases of $395 or more to locations within the continental U.S.
The Richardson Co. Training Media
Phone: 1-800-488-0319
Fax: 1-253-588-0815
Countries outside the USA or Canada should call (USA) 1-253-582-2911
Mailing Address:
13 Creekwood Ln SW
Lakewood, Washington 98499
These training programs come with a total of 5 DVDs, 5 audio CD's, and 5 books to give your customer service people the necessary tools to deal with the most important person to your organization--The Customer!
Your cost $519! If you were to buy these programs individually, the total would be $649.75. Buy the complete library and save $130.75!
Give your customer service people the head start they deserve with the new Customer Service Starter Set.
The Customer Service Starter Set Library includes the following titles:
We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the 1990's. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service......
Customer service comes from the inside of an individual. It comes from the desire to provide good service to everyone - whether they are a customer, co-worker, friend or relation......
"Customer service is the single most important factor in any business. It is absolutely crucial to a company's success," says noted lecturer and trainer Jeff Blackman in the video production "The Basics of Profitable Customer Service"......
Save over $50 when you buy both Volume 1, Eliminate Customer Turnoffs, and Volume 2, Exceed Customer Expectations, of the Winning Customer Loyalty series......