Five Star Teamwork

Produced

• February 2005

Key Features

17 minute VHS or DVD video
The program comes with a comprehensive leader’s guide and Power Point Presentation for a one-hour session and a four-hour session. It also has very flexible content points that allow for customization for organization-specific exercises or other activities that you may prefer to use.

How is it that certain teams achieve extraordinary excellence, day after day, year after year and manage to stay committed to each other, their customers and their organization’s mission? This new program features the remarkable team at the Four Seasons Restaurant in New York City - for 40 years one of the top-rated destination restaurants in the world - and the principles they live by. Your organization can use these principles to achieve the same level of consistent performance and daily excellence.

For example, one of the most important principles of the team is their commitment to each other; an uncommon promise that is one of the traits that set them apart from all others in any setting. They know that unless they take care of each other first they will not be able to provide the level of service required by the demanding clientele of the restaurant.

Five Star Teamwork is a delightful video with a compelling cast of real-life characters.   There are no experts, no actors and nothing is contrived.

The five principles:

• Commitment to Each Other
• Commitment to the Mission
• Commitment to the Customer
• Commitment to Resolving Conflict
• Commitment to the Details

Be our guest and don’t miss this exciting new program, sure to be a classic.

The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, download from Microsoft Windows Media Player.